FAQ

Cash on delivery

With the cash on delivery method, customers are to pay in cash upon the delivery of the product.

The option of payment by cash on delivery incurs an additional charge, to the customer, in the total amount of + 2.00 €.

Pay by card

Payment through credit, debit and prepaid cards of Visa, Mastercard, Maestro, Diners and Discover.

Pay in interest-free instalments

You can pay easily and quickly through the interconnection of our online store with the National Bank of Greece.

Just enter the card details as soon as you are transferred to the National Bank payment system.

The online store – www.kosmima.shop – does NOT store your card details, in any case.

The online store – www.kosmima.shop – supports and is protected by the certification services of cardholders “Verified by Visa” (for transactions with Visa card) and “Mastercard SecureCode” (for transactions with Mastercard cards).

Ιnformation about these services can be found in the following URLs of Visa and Mastercard, respectively:

– Verified by Visa

– Mastercard SecureCode

Bank transfer

You can pay easily and quickly through Internet banking, transferring money directly and securely to our following account:

ΕΘΝΙΚΗ ΤΡΑΠΕΖΑ (National Bank of Greece)

IBAN : GR 590 110 238 000 002 384 005 832.

Beneficiary : Foteini Fotiadou

Note: In case of transfer from a third bank, the transaction fees are borne exclusively by you.

Shipping costs within Greece are FREE, for every order.

Shipping costs to Cyprus are €12,00.

Shipping costs to Germany are €12.00.

Yes there is in the area:

8 Evzonon st, GR-56431, Stavroupoli, Thessaloniki.

The courier we work with is the ACS courier.